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Surestay Plus By Best Western San Antonio Airport, San Antonio

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From53US$ /night
Check-in
24Apr2025Select date
Check-out
25Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

11355 San Pedro Avenue, San Antonio, Texas, United States of America, 78216

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
23 m² 
Bed options:
1 King Size Bed
Pool view
Coffee machine
Bathtub
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Queen Room
Max:
4 persons
23 m² 
Bed options:
2 King Size Beds
Pool view
Coffee machine
Bathtub
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King Room Disability Access
Max:
2 persons
23 m² 
Bed options:
1 King Size Bed
Pool view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
San Antonio 6.5 mi
Airports
San Antonio International (SAT) 2.9 mi
Train
Southern Pacific Railroad Passenger Station 8.6 mi
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Security
  • ATM/Cash machine

Guest Parking

  • Dryer

Services

  • Laundry

Business

  • Business center
  • Fax/Photocopying

Children

  • Cribs

Spa & Leisure

  • Outdoor swimming pool

Room features

  • Air conditioning
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

11355 San Pedro Avenue, San Antonio, Texas, United States of America, 78216
Map view
11355 San Pedro Avenue, San Antonio, Texas, United States of America, 78216
Nearby
Parks and Wildlife Dept
1200 ft
Broadway Amusements
1800 ft
Restaurants
What's Brewing?
2900 ft
138 W Rhapsody Dr

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Convenient location
Variety in dining options
Noise issues
Cleanliness concerns
8.2/10
Great
Rooms
6.7
Location
6.7
Service
6.3
Dining
5.7
Guest reviews
8.2/10
based on 3 reviews
6.6
6.6/10 based on 418 reviews
Kenny
United States of America, January  2024
7.4/10

The hotel was comfortable, clean, and affordable. The rooms were clean and the bed was comfortable compared to other hotels I've stayed at recently, though it wasn't ready or cooled down upon arrival. The service was helpful and personal, with staff accommodating extra requests for towels and coffee pods, but some lacked sympathy and failed to fix issues promptly. The location was good, very close to the airport and near connecting areas, but not ideal for those without a car for reaching other amenities. The dining experience offered a variety of options, with a typical continental breakfast available, although some items were served cold. The hotel's proximity to the airport and nearby restaurants made it convenient for travelers. The facilities were satisfactory, meeting basic needs for a comfortable stay.

Rooms
8.0
The rooms were comfortable, clean, and affordable.
Service
7.0
The service was helpful and personal, with accommodating staff.
Location
8.0
The location was good, very close to the airport and near connecting areas.
Dining
7.0
The dining offered a variety of options, including a typical continental breakfast.
Facilities
7.0
Satisfactory facilities meeting basic needs.
Tommy
United States of America, December  2023
6.2/10

My stay at the hotel had its ups and downs. The location was perfect, near the airport and dining spots, but the room experience left much to be desired with issues like noise and cleanliness. The service was okay, but there were moments lacking in hospitality. The dining options were varied, but some elements fell short. Despite some shortcomings, the staff's efforts made the overall experience bearable.

Rooms
5.0
The room had its drawbacks, being near a noisy outdoor pool where people were smoking and talking loudly. The initial room temperature was uncomfortably hot, and cleanliness was subpar with laundry from the previous guest still visible.
Service
6.0
The service had its moments, but there were lapses in hospitality, particularly with delayed responses and lack of presence in crucial times.
Location
7.0
The location was a mix of good and bad. While conveniently situated near the airport and dining options, there were cleanliness issues and lack of breakfast options for specific dietary requirements.
Dining
6.0
The dining experience offered a mix of options, but there were inconsistencies in availability and quality at times.
Facilities
7.0
The facilities were standard, without major highlights or drawbacks.
Convenient location
Noise issues
Dick
United States of America, May  2023
5.6/10

My stay at the hotel was a bit of a mixed bag. While the room was clean and the bed was comfortable, there were some issues with the cleanliness from the previous guest, including laundry on the floor and nail clippings. Additionally, there was a strange smell in the room. I was also disappointed that I had to pay extra to check in early even though I was told the room was ready.

Rooms
7.0
The room I stayed in had some cleanliness issues from the previous guest, but overall it was clean and the bed was comfortable.
Service
6.0
The service was a bit lacking in hospitality training, but there was one young lady who was very helpful in setting up my GPS on my phone. However, there were instances where they rushed us and even turned off lights in the dining area.
Location
5.0
The location was convenient for my high school reunion in San Antonio, but it was disappointing to find the area around the hotel to be unclean and right next to the airport runway.
Dining
5.0
The breakfast was editable but served cold, which was not to my liking. I would recommend improvements in this area.
Facilities
The hotel's facilities were average, nothing extraordinary to highlight.
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24Apr2025Select date
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Rooms and Guests2 Guests, 1 Room